1. Introduction

Wright Surface Protection (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, requesting a quote, or engaging our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal information: your name, address, phone number, email address, and any details you provide when requesting a quote or booking a service.

• Business information: company name, ABN, and billing details where applicable.

• Website usage data: including your IP address, browser type, pages visited, and time spent on our website, collected via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Provide quotes, deliver services, and manage bookings

• Communicate with you regarding your enquiry or service

• Improve our products, services, and website performance

• Send occasional updates, offers, or service reminders (you may opt out at any time)

• Comply with legal or regulatory obligations

4. Disclosure of Information

We do not sell your personal information. We may share data with:

• Trusted service providers assisting in business operations (e.g. IT, accounting, marketing)

• Regulatory or legal authorities if required by law

All third parties are required to keep your information confidential and use it only for the purpose for which it was provided.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

6. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us at:
📧 vicki@wrightsurfaceprotection.com.au

7. Cookies and Analytics

Our website uses cookies and third-party analytics to understand visitor behaviour and improve user experience. You can disable cookies in your browser settings, but this may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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